"A carer is anyone who cares, unpaid, for a friend or family member who,

due to illness, disability, a mental health problem or an addiction, cannot cope without their support"

- Carers Trust.

All 9 partner organisations have signed up, committing to a common approach on how unpaid carers are engaged, supported and consulted.

There are over 25,000 unpaid carers in Bromley according to 2021 Census data and this is likely to be an underestimate - the Carers Trust estimate there are over 30,000.

Developed with carers involvement over the past 8 months, and based on The London Borough of Bromley's Carers Plan from June last year, the Charter has 4 key commitment themes including:-

  • staff training and awareness,
  • providing personalised information and support,
  • actively identifying carers and
  • involving them as key partners when commissioning carers' support services.


Read the full Carers Charter here.


Are you supporting someone?

If you’re supporting a loved one, read the Charter to see how services have committed to working and supporting you in your caring role.

For details of local carers support services, download the Key Contacts list.

Look out for the Charter in your local health centre.


David Walker, CEO at Bromley Third Sector Enterprise (BTSE )

"We believe all carers have a right to be respected, valued and supported, equally in their caring role, they are experts when it comes to the care of the person they're supporting. This Charter clearly states our commitment and unified approach across all local services. We've set out what carers have a right to expect when they engage with us either on behalf of the person they support or for themselves."

Kim Carey, Director of Adult Services, London Borough of Bromley

"First our thanks go to all the unpaid carers and carers organisations who contributed to the development of the Charter and the council's Plan on which it's based. This is far from the end of the process - it lays a foundation for all One Bromley partners going forward and marks our joint, ongoing commitment to supporting residents caring for loved ones."


One Bromley logo (2 lines)




logos of 9 organisations in One Bromley