"Being awarded the contract to deliver Bromley Well for a further five years (2022-27) is a great vote of confidence in BTSE, our operational partners, staff and volunteers"


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  • In 2022 – 2023 we helped 11,948 clients – 37% men 63% women.
  • During the year we helped residents claim more than £3M in benefits to which they were entitled but had not otherwise been able to access.
  • Over 680 volunteers helped deliver our services, providing over 49,000 hours of volunteering.


We could not have achieved this without the close partnership between our operational partners, Bromley Well staff and some 680 volunteers. We give them our heartfelt thanks:

  • Age UK Bromley & Greenwich
  • Bromley Mencap
  • Bromley Lewisham and Greenwich Mind
  • Citizens Advice Bromley

Get in touch

Get in touch to find our more about BTSE and our unique partnership model which supports residents in the London Borough of Bromley. Email us at BTSE info@btse.org.uk.

Download Impact Report

Imapct report 2022 - 2023 front page